Shipping policy
Last Updated: 24 November 2025
At Shark Power Gear, we aim to deliver your orders quickly and reliably.
This Shipping Policy explains how and when your items are dispatched and the delivery timeframes you can expect.
1. Service Area
We currently deliver to addresses within the United Kingdom only.
If you require large or bulk shipments, please contact us before placing your order.
2. Dispatch Cut-Off & Processing Time
Same-Day Dispatch
Orders placed before 1:00 PM (GMT) on a working day are dispatched the same day.
Orders After 1 PM
Orders placed after 1:00 PM, or on weekends or public holidays, are dispatched on the next working day.
We process and ship orders Monday to Friday (excluding bank holidays).
3. UK Delivery Timeframes
Once dispatched, orders typically arrive within:
➡️ 1–4 business days across the entire United Kingdom, including:
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Mainland UK
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Scotland
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Northern Ireland
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Highlands & Islands
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Surcharge zones
Delivery times may vary depending on courier performance, weather, seasonal demand, or unexpected delays.
4. Shipping Rates
Shipping fees are determined by order weight and delivery region.
Your shipping cost will be displayed at checkout before confirming your order.
Mainland UK – Standard Delivery (1–4 Days)
| Weight Range | Price |
|---|---|
| Up to 30 kg | £4.99 |
| Up to 60 kg | £9.99 |
| Up to 90 kg | £14.99 |
| Up to 120 kg | £19.99 |
| Up to 150 kg | £24.99 |
| Up to 180 kg | £29.99 |
| Up to 210 kg | £34.99 |
| Up to 240 kg | £39.99 |
| Up to 270 kg | £44.99 |
| Up to 300 kg | £49.99 |
| Up to 330 kg | £54.99 |
| Up to 360 kg | £59.99 |
| Up to 390 kg | £64.99 |
| 390.01 – 1000 kg | £79.99 |
Scotland, Northern Ireland & Surcharge Areas (1–4 Days)
| Weight Range | Price |
|---|---|
| Up to 30 kg | £7.99 |
| Up to 60 kg | £15.99 |
| Up to 90 kg | £23.99 |
| Up to 120 kg | £31.99 |
| Up to 150 kg | £39.99 |
| Up to 180 kg | £47.99 |
| Up to 210 kg | £55.99 |
| Up to 240 kg | £63.99 |
| Up to 270 kg | £71.99 |
| Up to 300 kg | £79.99 |
| Up to 330 kg | £87.99 |
| Up to 360 kg | £95.99 |
| Up to 390 kg | £103.99 |
| 390.01 – 1000 kg | £120.00 |
Important Note
Some items may have larger packaging dimensions (volumetric weight).
When this applies, the system will calculate the shipping fee automatically at checkout.
5. Delivery Partners
Your order may be delivered by any of our trusted courier partners:
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DPD
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Royal Mail
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Evri
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Parcelforce
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FedEx
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Yodel
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Pallet Force (for heavy palletised shipments)
Courier selection is automated based on parcel weight and destination.
6. Tracking & Delivery Updates
When your order is dispatched, you will receive a tracking link via email or SMS.
Please allow up to 48 hours for tracking details to update on the courier system.
If your order has not arrived within 4 business days after dispatch, please contact us for assistance.
7. Failed Deliveries
Please ensure your delivery details are correct.
If a delivery fails due to:
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Incorrect address
-
Recipient unavailable
-
Missed courier attempts
Additional re-delivery or return charges may apply.
8. Damaged or Missing Items
If your parcel arrives damaged or incomplete, please notify us within 48 hours.
Email: support@sharkpowergear.co.uk
Include:
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Photos of the damage
-
Photos of packaging
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Your order number
We will arrange a replacement, repair, or refund depending on the situation.
9. Returns
Returns are handled according to our Return & Refund Policy.
Please read the policy before sending any items back.
10. Contact Information
Brand: Shark Power Gear
Company Name: Minha Retail Limited
Address:
Unit 6, 53 Broughton Lane
Manchester, M8 9UE
United Kingdom
📧 Email: support@sharkpowergear.co.uk
📱 Phone / WhatsApp: +44 7400 703063
VAT Number: 492434673
Company Registration Number: 15797974
Support Hours:
Monday – Friday: 08:00 AM – 05:00 PM (GMT)