Terms of service

Last Updated: 20 August 2025

Welcome to Shark Power Gear, an online store operated by Minha Retail Limited.
By accessing our website or placing an order, you agree to the Terms outlined below.
Please read these terms carefully before using our services.

1. Use of Our Website

By using our site, you confirm that:

  • You are at least 18 years old, or have parental/guardian consent

  • You will not use our site for fraudulent or unlawful purposes

  • You agree to comply with all applicable UK laws

We may refuse access or cancel orders if we suspect abuse, misuse, or violation of these Terms.

2. General Conditions

We reserve the right to modify or discontinue any part of our website or services without prior notice.

You may not copy, resell, distribute, or exploit any part of our website or content without written permission from Shark Power Gear.

All data transmitted online may pass through unsecured networks, but payment data is always securely encrypted.

3. Product Information & Accuracy

We aim to provide accurate and up-to-date product descriptions, photos, and specifications. However:

  • Minor variations in colour, size, or design may occur

  • Stock levels and pricing may change without notice

  • Large or heavy items may require special delivery arrangements

If any errors are identified, we reserve the right to correct them before processing your order.

4. Orders & Payments

When placing an order, you agree to provide correct and complete billing and delivery information.

We reserve the right to:

  • Limit or cancel orders placed using the same account, card, billing address, or IP address

  • Reject any order suspected of fraudulent behaviour

  • Contact you if order details require clarification

Orders are only processed and dispatched after full payment is received.

We accept:

  • Visa

  • Mastercard

  • American Express

  • Shopify Payments

  • Klarna

  • Shop Pay

  • Google Pay

  • Apple Pay

  • Shop Pay Installments

Ownership of goods remains with Minha Retail Limited until payment has cleared in full.

5. Shipping & Delivery

Orders placed before 1:00 PM (GMT) on a business day are dispatched the same working day.
Orders placed after this time are shipped on the next business day.

UK Delivery Timeframe

Once dispatched, orders typically arrive within:

➡️ 1–4 business days

Delivery time may vary depending on courier performance, location, weather conditions, or seasonal delays.

For full details, including shipping rates, please refer to our Shipping Policy.

6. Cancellations & Returns

Order Cancellation

Orders can be cancelled before dispatch by contacting our support team immediately after purchase.

Once dispatched, the order cannot be stopped.
You may return the item after delivery under our returns policy.

Returns

Items can be returned under the conditions stated in our Return & Refund Policy.

Customers are responsible for return postage costs unless the item is faulty, damaged, or incorrect.

7. Faulty or Damaged Goods

If an item arrives damaged, defective, or incorrect, you must notify us within 48 hours of delivery.

We will offer one of the following at no cost:

  • Replacement

  • Repair

  • Refund

Proof (such as photos) is required to assess the claim.

8. Limitation of Liability

To the extent permitted by UK law, Shark Power Gear is not liable for:

  • Indirect or consequential losses

  • Loss of profits, business, or data

  • Injury or damage caused by improper use of equipment

  • Minor variations in product appearance or specifications

We are only responsible for the value of the product purchased.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, accuracy, or practices of any third-party sites.

10. Accuracy of Information

We make every effort to ensure our listings and information are correct.
However, occasional errors or omissions may occur.

We reserve the right to update descriptions, prices, or policies at any time without prior notice.

11. Policy Updates

We may update these Terms occasionally.
Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales.
Any disputes will be handled exclusively in UK courts.

13. Contact Information

Brand: Shark Power Gear
Company Name: Minha Retail Limited

Address:
Unit 6, 53 Broughton Lane
Manchester, M8 9UE
United Kingdom

📧 Email: support@sharkpowergear.co.uk
📱 Phone / WhatsApp: +44 7400 703063

Company Registration Number: 15797974
VAT Number: 492434673

Support Hours:
Monday – Friday: 08:00 AM – 05:00 PM (GMT)